Right of withdrawal
Consumers have a right of withdrawal as set out below. A consumer is any natural person who enters into a transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Alexei Garzosch, Rue du Stade 21, 57515 Alsting, France, email: contact@soloautomat.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your notice before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day we are informed of your decision. We will use the same means of payment you used for the original transaction unless expressly agreed otherwise; you will not incur any fees as a result of the reimbursement.
Early expiry of the right of withdrawal for digital content
For contracts for the supply of digital content not on a tangible medium (e.g. downloadable e-books), the right of withdrawal expires once we have begun performance after you have (1) expressly consented to performance beginning before the end of the withdrawal period, (2) acknowledged that you thereby lose your right of withdrawal, and (3) we have provided confirmation of the contract (Art. 16(m) Directive 2011/83/EU).
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Alexei Garzosch, Rue du Stade 21, 57515 Alsting, France, contact@soloautomat.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*):
_______________________
Ordered on (*) / received on (*): ____________
Name of consumer(s): ____________
Address of consumer(s): ____________
Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________
(*) Delete as appropriate.
The German version of this page is authoritative.